Refund & Return Policy

At Little Bright Bee, we care deeply about your satisfaction and strive to deliver products that bring joy and value to your child’s learning journey. Every order is packed with love and checked carefully before shipping, but if something isn’t quite right, we’re here to help.

We accept returns or exchanges for products that are unused, in their original packaging, and in the same condition as received. If you receive a damaged, defective, or incorrect item, please reach out to us within a few days of delivery so we can make it right. Returns or exchanges requested after the eligible time period may not be accepted, as we maintain strict quality and safety checks on all our learning materials.

Once your returned product reaches us, it will go through a quick inspection process. If your return is approved, your refund will be initiated to your original payment method or issued as store credit, depending on your preference. Refunds generally take a few business days to reflect, depending on your payment provider. Please note that shipping charges are non-refundable unless the return is due to a mistake on our part.

If you wish to exchange your product for another item, we’ll be happy to do so based on availability. In some cases, we may offer store credit as an alternative, which can be used for any future purchase on our website. However, customized products, personalized items, and those made specifically to order may not be eligible for return or refund. Similarly, items purchased during special sales or clearance events may only qualify for an exchange or store credit, not a full refund.

For return shipping, if the issue is due to an error from our side, such as receiving the wrong item or a defective product, we will bear the return shipping cost. In other cases, such as change of mind or incorrect size selection, customers may be responsible for the return shipping fee. We recommend using a reliable courier with tracking for safe return delivery.

To start a return or refund request, simply contact us through WhatsApp or Call at +91 91117 58884 or email us at info@littlebrightbee.com between Monday to Saturday, 10 AM to 7 PM. Please mention your order number, item name, and the reason for return so that our team can assist you quickly and smoothly.

This policy may be updated from time to time to reflect improvements in our process or changes in our service partners. We encourage you to review this page periodically to stay informed.

If you have any questions or need further assistance, our team is always happy to help. You can reach us via WhatsApp, call, or email, and we’ll do our best to resolve your concern at the earliest.

Thank you for choosing Little Bright Bee — where every product is created with care, love, and a promise to make learning brighter for your little one. 🐝💛